Shipping policy

ENSENS PERFUMERY PRIVATE LIMITED Shipping Policy

Thank you for choosing Ensens Perfumery. We strive to provide you with a seamless and satisfactory shopping experience. Please review our shipping policy outlined below:

  1. Order Processing Time:
    • Orders are typically processed and shipped within 7-10 business days from the date of purchase.
    • Please note that processing time may vary during peak seasons or due to unforeseen circumstances.
  2. Shipping Methods and Delivery Times:
    • We offer several shipping options for your convenience, including standard, expedited, and express shipping.
    • Delivery times vary depending on the shipping method selected and the destination of the package. Estimated delivery times will be provided at checkout.
    • ENSENS PERFUMERY PRIVATE LIMITED is not responsible for delays caused by carriers, customs, or other factors beyond our control.
  3. Shipping Rates:
    • Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination address.
    • Shipping costs will be displayed at checkout before you finalize your purchase.
  4. Shipping Restrictions:
    • At this time, we only offer shipping within India. We apologize for any inconvenience this may cause.
    • Some items may be restricted from shipping to certain locations due to legal or logistical reasons.
  5. Order Tracking:
    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
    • You can track the status of your order by entering the provided tracking number on our website or the carrier's website.
  6. Shipping Address:
    • Please ensure that the shipping address provided during checkout is accurate and complete.
    • ENSENS PERFUMERY PRIVATE LIMITED is not responsible for orders shipped to incorrect or outdated addresses provided by the customer.
  7. Shipping Insurance:
    • Shipping insurance is available for an additional fee. We highly recommend purchasing shipping insurance to protect your order against loss, theft, or damage during transit.
  8. Order Modifications and Cancellations:
    • Once an order has been placed, modifications or cancellations may not be possible. Please contact us immediately if you need to make changes to your order.
  9. International Shipping:
    • For international orders, please note that additional customs duties, taxes, or fees may apply upon delivery. These charges are the responsibility of the recipient.
  10. Contact Us:
    • If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team ensensperfumery@gmail.com.

ENSENS PERFUMERY PRIVATE LIMITED reserves the right to update or modify this shipping policy at any time without prior notice. Please check this page periodically for any changes.